Be in to win in the annual tenant survey

ŌCHT community engagement lead Polly with some of the goods in the hamper that’s up for grabs in the ŌCHT Tenant Satisfaction Survey prize draw.

It’s ŌCHT Tenant Survey time – and it’s time to win some prizes!

We’ve been emailing and posting the annual ŌCHT Tenant Survey to all tenants over early-mid April.

The survey is a great chance to provide your thoughts about your home, community and our service.

It’s also a once-a-year opportunity to win some awesome prizes.

If you submit your completed survey by May 13 you’ll go into the draw to win one of five $250 grocery vouchers, or a hamper of home and garden supplies worth $300.

We want to make it even easier for you to complete your survey.

You can fill in a paper copy or you like other years, you can also call ŌCHT and complete the survey over the phone. Our Housing Champions will guide you through and make sure you’re entered in the prize draw.

Or, you can also complete the survey online. We’ve emailed a link to the online survey to people who’ve previously given us their email address.

The link is also printed on the paper copy, which we’ve also sent to all tenants.

Our digital coach Annie is also keen to help people access and complete the online survey.

ŌCHT digital coach Annie is hosting online survey assistance sessions through April and early May.

Annie will host online survey assistance workshops in four communities during the survey period.

She’ll also have another four online survey assistance sessions at ŌCHT’s offices.

The sessions are:

• April 23; May 1, 9: ŌCHT office, 61 Kilmore Street, 10.30am to 12.30pm.

• April 24: Resolution Courts Lounge, 5 Resolution Place, Bryndwr, 11am to 1pm.

• May 3: Biddick Courts Lounge, 14 Claydon Place, Dallington, 11am to 1pm.

• May 7: Clent Lane Lounge, 62 Cobham Street, Spreydon, 11am to 1pm.

You’ll find details about these sessions in your survey pack - and on this page - and you can learn more about the sessions and about the digital coaching service inside this newsletter.

The survey has some new questions and looks different to surveys from other years.

Some of these changes are thanks to feedback from our first Tenant Insights Group.

The group suggested we make the surveys easier to read, with more white space and bigger letters.

They also suggested we use emojis instead of numbers to make giving ratings easier.

We’re really grateful for their help making this survey more accessible – and for your contribution when you return your completed survey!

Surveys were posted by April 15.

If you didn’t get a survey please give us a call on 0800 624 456
and we’ll make sure you get one.